Our employee of the quarter is Sarah. She is a smiling face at our front desk and works all ROCC locations. Sarah was nominated by co-workers for her great attitude and eagerness to offer assistance to patients and co-workers. Sarah has many talents and stays busy outside the office with neighbors, friends, her husband and her dog Pepper. Thank you Sarah for being a vital piece of the ROCC team.
Retina of Coastal Carolina’s Management Team members were among the over 400 physicians and managers who attended the 20th Annual ASRS Business of Retina meeting in Dallas, Texas. The American Society of Retina Specialists sponsors this opportunity for attendees to obtain coding and regulatory updates, discuss strategies for enhancing practice efficiencies and network with other retina providers. We learn together, commiserate together over constantly changing governmental regulations, anguish over obstacles to patient care by insurers as well as deal with the ongoing challenges of running a business. Thanks to our physicians for this educational opportunity.
As we close 2017 and await new opportunities to come, we want to express gratitude for all our blessings and best wishes for the new year. We are thankful for our staff, our patients and providers that we are pleased to work with in our efforts to deliver the highest level of retina care. Our annual open house provided an opportunity to thank our referring providers for their trust in our staff, and for each of us to kick off the holiday season.
2018 marks the beginning of the 21st year of Retina of Coastal Carolina. Dr. Igor Westra started the practice in 1997 after seeing the expanding need for retina care. 2017 brought new staff to ROCC, including the addition of Dr. Henry Holt. As Dr. Holt joins the provider staff, Dr. Erik van Rens, who came to ROCC in 1998, takes a little step back from his work duties to allow more time for family and other interests.
Continuing changes in treatment and diagnosis capabilities present challenges and opportunities. Our goal remains to ‘provide the best in retina care’.
Each fall, ophthalmologists from around the world together with staff members congregate to enhance their knowledge and share experiences at meetings held by the American Academy of Ophthalmology (AAO), its Executive Branch (AAOE) and the Joint Commission on Allied Health (JCAHPO). This year’s meetings were held in New Orleans. Continuing our tradition of enhancing our staff knowledge through continuing education, Dr. Erik van Rens, our Financial Manager, and three of our experienced certified ophthalmic assistants made the trip to take part in this opportunity. We were able to experience a little of the Big Easy outside of class time while interacting with other retina and teaching staff to continue our goal of providing the best in retina care to our patients.
The Ophthalmic Coding Specialist exam was created by the American Academy of Ophthalmology and tests coding skills in all areas of ophthalmology. We are proud to have two of our staff members, Martha, our Billing Manager, and Heather, COA and surgery scheduler, pass the exam again to retain their OCS designation. The exam is required every three (3) years to assure staff remain up to date on coding changes.
ROCC is also proud that we had three other staff members successfully pass the exam: Janie, our Clinical Manager, as well as April and Kelsey, both COAs who assist with chart documentation for the physicians.
Congratulations to each!
A New Supply Office!
Beginning August 1, 2017, our Supply office location will move to 14 Doctors Circle, Unit 4. This is near our old location, but on the other side of the old Brunswick Community Hospital. We are excited to offer a new location for our patients!
To reach the new office from Leland and areas North of Supply, take Hwy 17 South and turn left onto Medical Center Drive. Continue on Medical Center Drive, turning between the two buildings on the right, then left onto Doctors Circle. ROCC is in the corner unit of the building to your left.
From South of Supply, take Hwy 17 North towards Wilmington. Turn right onto Doctors Circle just before your reach the old Brunswick Community Hospital. Retina of Coastal Carolina is in the corner office of the third building on your left.
Specialty Eye Care is also in this location.
Dr. Henry Holt to join ROCC
Twenty years ago Dr. Igor Westra saw the need for an expansion of available retinal care in southeastern North Carolina and founded Retina of Coastal Carolina. The next year he was joined by Dr. Erik van Rens.
Twenty years later, we are happy to welcome Dr. Henry Holt. Dr. Holt recently completed a retinal fellowship at Midwestern Retina/The Ohio State University. His prior training included ophthalmology internships and fellowships in Great Britain followed by an internal medicine internship and ophthalmology residency in New York state.
We are excited to welcome Dr. Holt beginning August 1. He will see patients in all ROCC locations.
A belated recognition of our most recent employee of the quarter. Clayton has an easy going manner and is a hit with patients and co-workers. Clayton joined Retina of Coastal Carolina over a year ago and can handle everything from the initial patient work up and testing to working with the doctor during his examination. He is always willing to offer a helping hand and keeps a positive attitude.
Clayton is an avid diver and plans to take a temporary break from ROCC to pursue his masters in scuba diving. He promises to return in the fall!
Kelsey is our most recent Employee of the Month. Working with ROCC since November 2013, Kelsey quickly became a patient favorite. Her upbeat smile and down home sensibilities have made her a valuable asset to the ROCC team. Kelsey works in our Wilmington and Jacksonville locations. She scribes with the doctor, handles patient set up for injections as well as conducting testing and being involved in dictation. Great job Kelsey!