Members of our Management Team had the opportunity to attend the 17th Annual ASRS Business of Retina meeting in Dallas, Texas. Kim, Janie and Martha took advantage of this yearly opportunity to attend sessions and have discussions with other practices devoted solely to the diagnosis and treatment of issues related to the Retina subspecialty. The American Society of Retina Specialists sponsors this one and a half day session every spring, utilizing members’ expertise as well as those of various outside experts. It provides the opportunity to remain up to date, as well as network with other retina leadership. We learn together, commiserate together over constantly changing governmental regulations, anguish over obstacles to patient care by insurers as well as deal with the ongoing challenges of running a business. Thanks to our physicians for this opportunity.
Kelsey is our most recent Employee of the Month. Working with ROCC since November 2013, Kelsey quickly became a patient favorite. Her upbeat smile and down home sensibilities have made her a valuable asset to the ROCC team. Kelsey works in our Wilmington and Jacksonville locations. She scribes with the doctor, handles patient set up for injections as well as conducting testing and being involved in dictation. Great job Kelsey!
Staff Attend AAO’s NC Codequest
Annually, the American Academy of Ophthalmology and the North Carolina Society of Eye Physicians and Surgeons sponsor a one day coding event. This year’s presentation was held on February 4 at the Grandover Resort in Greensboro. ROCC had 5 certified ophthalmic assistants and ophthalmic technicians attend this educational meeting led by the Academy’s Director of Coding and Reimbursement. Topics focus on Coding Competency, recent changes in CPT coding. This includes examples of correct coding for general ophthalmology as well as specialties including retina and glaucoma
Martha and Janie, our Billing and Clinical Managers respectively, attended this years meeting of the American Academy of Ophthalmic Executives in Chicago. This annual meeting offers an opportunity for staff to interact with other practice representatives in administrative centered meetings held in conjunction with the Academy’s medical meetings, attended this year by Dr. Westra. The AAOE offered classes related to Human Resources, Coding, Billing, Compliance, EHR and Management.
In related health care meetings, April and Kristy, two of our Certified Ophthalmic Assistants, attended JCAHPO offered courses related to various aspects of ophthalmic testing and procedures. ROCC strongly supports continuing education for staff and regularly provides opportunities for staff to expand their level of knowledge and remain up to date on the latest developments in ophthalmology.