In late April we were glad to recognize our administrative staff at a lunch in their honor. These are the individuals you speak with on the phone, the smiling faces at our front desk and those folks who try to translate ‘insurance speak’ into plain English the rest of us understand.
This month we will show our appreciation to our clinic staff. These folks are responsible for the screening and testing before you see the physician, trying to keep pace with entering into the electronic health record system what the doctor is saying and assisting with in office procedures. Many also arrive to our main location early in the morning, traveling with the physician to one of our 3 satellite locations, often making it a 10 or 11 hour day. Without their commitment and efforts, our physicians would not be able to provide the level of care we are proud to offer at ROCC.
Thanks to all our staff members. As a now retired employee was fond of saying, “Team Work Makes the Dream Work!”